Overview
At Midad Inks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or interact with us.
Information We Collect
Personal Information
We may collect the following personal information when you voluntarily provide it to us:
- Name and contact details (email address, phone number, postal address)
- Company information and job title
- Communication preferences
- Information provided in forms, surveys, or correspondence
- Professional interests and product inquiries
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and location data
- Browser type and version
- Operating system and device information
- Pages visited and time spent on our website
- Referring website and search terms used
How We Use Your Information
We use your personal information for the following purposes:
- Responding to your inquiries and providing customer support
- Processing business transactions and providing our services
- Sending relevant product information and technical updates
- Improving our website functionality and user experience
- Complying with legal obligations and protecting our rights
- Analyzing website usage to enhance our services
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With trusted service providers who assist us in operating our website and conducting business
- When required by law, legal process, or government request
- To protect the rights, property, or safety of Midad Inks, our users, or others
- In connection with a business transfer, merger, or acquisition
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Staff training on data protection practices
- Secure hosting and backup procedures
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your data to another organization
- Objection: Object to processing based on legitimate interests
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Measure the effectiveness of our marketing campaigns
You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.
International Data Transfers
As a company serving global markets, we may transfer your personal information to countries outside your residence. We ensure appropriate safeguards are in place to protect your data during such transfers, including:
- Implementing standard contractual clauses
- Ensuring adequate level of protection in destination countries
- Obtaining your explicit consent when required
- Complying with applicable data protection regulations
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Your relationship with our company
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our website
- Updating the "Last Modified" date at the top of this policy
This Privacy Policy is governed by the laws of Syria and applicable international data protection regulations.
